Mobile end devices as problem solver

Two examples from the system integrator Aberle and the software specialist Inconso demonstrate how far the fourth industrial revolution has advanced in terms of intelligently networking equipment and people. They also give life to the term “Industry 4.0.”

To be able to see the invisible is one of humanity’s age-old dreams. Thanks to augmented reality, it is now coming true: Digitally optimized logistics facilities, such as automated high-rack warehouses, enable comprehensive insights into technical processes that, at first glance, could not be detected in another manner. For this purpose, a service technician from the system integrator Aberle now needs only a tablet, a smartphone, or a laptop. The innovative service app from Aberle gives precise insights into the operational state of any piece of equipment desired. And there is more: If there is a disruption, the app also guides the technician step by step so they can solve the problem.

Rethinking data integration

Mobile assistants: Tablets provide relevant information in real time.

The use of modern and low-cost functions on tablets or smartphones to optimize business processes or project steps is typical in this implementation of Industry 4.0. Additionally, digitization is systematically thought through so usage of paper can be eliminated at every level of an entire value chain or service chain. That is not only good for the environment; most importantly, all relevant information is available in real time and can be called up in its current form using the system. These two advantages are also offered by another example from the Business Area Logistics Systems, the proof-of-delivery solution InconsoPOD from the software company Inconso. The solution offers functions for tracking shipments and mobile functionalities for performing transport and delivery activities via an app. InconsoPOD functions using an app that drivers can use on the road to record and communicate all their activities regarding deliveries, returns, and returnable packaging and to transfer this information to a web portal. At the same time, the customer can view activities along the entire transport and delivery chain in the app in detail and in real time – from the distribution center to the end customer.